CFS enables restaurants and cafes to gain in-the-moment feedback about the customer experience, monitor how operations are performing and the thereby ensuring their overall business success.

Providing an overall good experience leads to customer satisfaction and loyalty. Our solutions are designed for stand-alone restaurants as well as restaurant chains and assist with obtaining feedback relating to staff, service, food, ambiance and cleanliness.

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Powerful drill-down reports are available for reviewing the feedback, identifying issues and trends and gaining insights from our Customer Experience Management ( CEM ) Platform.

 

CFS Solutions can be applied to:

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• Real-time customer feedback

• Regular inspections to ensure compliance with cleanliness

• Facilities Management for bathrooms and kitchens

• Marketing programs

• Patron smart button to call a waiter